PetLab Co. Messaging Terms & Conditions

Effective Date:   26 March 2026

By consenting to receive SMS messages from PetLab Co. (“PetLab”, “we”, “us”, or “our”), you agree to receive recurring marketing and informational text messages to the mobile number you provided. 

These messages may include promotional offers, product information, cart reminders, order updates, and other communications relating to your relationship with PetLab. 

Consent to receive marketing text messages is not a condition of any purchase. 

Message Frequency 
Message frequency may vary depending on your interactions with us and the programmes you enrol in. 

Charges 
Standard message and network rates may apply and may vary in accordance with your mobile carrier or plan.

Consent 
By providing your mobile number and opting in, you consent to receive SMS messages from PetLab in accordance with applicable law, including the Privacy and Electronic Communications Regulations 2003 and UK data protection law, where applicable. 

Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we may send you a single confirmation message to confirm that you have unsubscribed. You will then no longer receive SMS messages from that programme unless you opt in again. 

Help
For help, contact us at: help@petlabco.co.uk 

Availability
SMS services may not be available on all mobile networks or devices, and message delivery is not guaranteed. 

Changes to SMS Terms 
We may update or modify our SMS programme or these Terms at any time. Any changes will be posted on this page. 

Contact Information 
PetLab Co. 
help@petlabco.co.uk 
https://www.petlabco.co.uk/